Cookie Policy
Effective date: 20 September 2026
1. What cookies are
Cookies are small text files a website stores on your device. Similar technologies (like browser local storage) work the same way. They can be "essential" (needed for the site to function), "functional" (remember a choice or enable a feature you asked for), or "analytics/advertising" (track behaviour) — we use only the first two.
2. Cookies and storage we use
| Name / type | Purpose | Set by | Category |
|---|---|---|---|
| Cookie-choice (browser local storage) | Remembers that you dismissed the cookie notice so it isn't shown again. | Answerly Desk (this site) | Essential |
| Security / delivery cookies | Protect the site, mitigate abuse, and deliver pages reliably. | Cloudflare (our host/CDN) | Essential |
| Booking calendar cookies | Enable the appointment booking widget to work. Set only if you click "Load booking calendar." | Our booking calendar provider | Functional |
3. Our booking calendar loads on demand
Our booking calendar is provided by a third-party scheduling service and can set its own cookies. So that nothing third-party is loaded before you choose it, the calendar does not load automatically — it loads only when you click "Load booking calendar" in the booking section. If you never click it, no booking-calendar cookies are set. You can always book by email instead.
4. Fonts
We load fonts from Google Fonts to display the site. Google Fonts does not set cookies, but serving the font involves a request to Google that includes your IP address. This is used only to deliver the font.
5. Managing cookies
You can control or delete cookies through your browser settings, and set your browser to block them. Blocking essential cookies may stop parts of the site from working. Guides for common browsers are available in their help pages (Chrome, Safari, Firefox, Edge).
6. Changes
If we add any new cookie or technology, we'll update this page (and, for anything non-essential, ask for your consent first). Check back for the latest version.
7. Contact
Questions about cookies: hello@answerlydesk.com. See also our Privacy Policy.